Shipping is free to Continental United States.
Most items are sent UPS ground, no signature required. If you prefer to have Signature Required please let us know and I can calculate that for you.
We will notify you when shipping occurs and provide the tracking number.
We are sorry but if tracking shows the package as DELIVERED, we cannot replace it or refund.
Please make arrangements to securely receive the package when it arrives by having a relative or neighbor receive the package when it arrives if you are not going to be home.